Resolution:
1: The presence of the HKEY_CLASSES_ROOT\TypeLib\{2DF8D04C-5BFA-101B-BDE5-00AA0044DE52} registry key.
1. Exit Outlook.
2. Click Start, click Run, type regedit,
and then click OK.
3. Locate the following registry subkey:
HKEY_CLASSES_ROOT\TypeLib\{2DF8D04C-5BFA-101B-BDE5-00AA0044DE52}
4. Right-click on the registry key, and then
select Export. Save the export to your desktop to create a backup.
5. Right-click on the key again, and then select delete.
6. Start Outlook.
Followed
these steps:
1. Exit Outlook.
2. Click Start, click Run, type regedit, and then click OK.
3. Locate the following registry subkey:
4. HKEY_CLASSES_ROOT\TypeLib\{00062FFF-0000-0000-C000-000000000046}
5. Delete the version keys (e.g. 9.4 and 9.3) for any version of Outlook that is not installed on your system based on the version table provided below. For example, if you are not using Outlook 2013 then remove the "9.5" entry. If you are not using Outlook 2010 then remove the "9.4" entry. If you are not using Outlook 2007 then remove the "9.3" entry.
Outlook
|
Version
|
Outlook 2003
|
9.2
|
Outlook 2007
|
9.3
|
Outlook 2010
|
9.4
|
Outlook 2013
|
9.5
|
3: Removed third party add-ins
o Business Connectivity Services Add-ins
o McAfee E-mail Scan Add-ins
4: Upgrade CRM
client for outlook from Service Pack 1 to Service Pack 1-UR1 for CRM 2013
Note: Please backup the registry before making any changes. Also please make registry changes at your own risk.
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